Terms & Conditions for international money transfer services
The liability of TML shall be limited to the amount send or paid to and from TML respectively for any transaction or transmission. TML shall not be liable for any damages or loss including but not limited to: consequential loss as a result of non-payment or underpayment, or non- delivery or failure, or error in transmission or transaction of a money transfer. Whether caused by any act, or mission, or negligence, or error, on the part of TML, or on the part of any foreign corresponding agent, or its employees, or any other party related to TML business.
TML reserves the right to refuse any Money Transfer, particularly if the receiver/sender fails to produce the required proper identification or if the identification produced is unsatisfactory, or if the transaction is deemed to be linked to money laundering or other illegal activities.
Unpaid remittance will be held for three weeks from the transfer date, after which it will be returned to the originating foreign agent to refund the customer. If payment was not made because of the recipient failed to make a claim or because of wrong or incomplete information provided by the sender, the commission charged will not be refunded. Otherwise, the customer will be eligible to full refund. TML will not be liable for any loss or damage claimed for failing to pay.